SHIPPING POLICY
SHIPPING POLICY
What is the delivery time?
We offer free shipping worldwide!
Average transit times:
• United States 6-9 days
• United Kingdom 7-15 days
• International 10-25 days
We are committed to providing the best shipping experience possible and are constantly looking for ways to expedite deliveries. However, there are circumstances beyond our control, such as natural disasters, holidays, inclement weather, and unforeseen events, that may result in shipping delays. While most packages arrive on time, occasional delays and issues experienced by our carriers do occur.
While we cannot guarantee exact delivery dates, we take full responsibility for investigating any delays or issues and will work diligently to minimize any inconvenience caused. Your satisfaction is our top priority.
I just placed an order, when will it ship?
Please allow 24-48 hours for your order to be processed and shipped.
Will I receive a tracking number?
We provide tracking for every order. Tracking will be available once your item has been shipped. You will receive a confirmation email 24-48 hours after placing your order. You can track the status of your order on our website [here] or for more detailed tracking information [here].
Can I cancel my order or edit my shipping address?
Yes, you can, but there is a small 6-hour window of opportunity to cancel or adjust an order before it ships. To request a cancellation, please email support@furryglow.com, including all of your order information such as your order number, full name, and email address. Outside of these conditions, we will not be able to fulfill your request.
For any other questions, please contact us via email or contact form.
What is the delivery time?
We offer free shipping worldwide!
Average transit times:
• United States 6-9 days
• United Kingdom 7-15 days
• International 10-25 days
We are committed to providing the best shipping experience possible and are constantly looking for ways to expedite deliveries. However, there are circumstances beyond our control, such as natural disasters, holidays, inclement weather, and unforeseen events, that may result in shipping delays. While most packages arrive on time, occasional delays and issues experienced by our carriers do occur.
While we cannot guarantee exact delivery dates, we take full responsibility for investigating any delays or issues and will work diligently to minimize any inconvenience caused. Your satisfaction is our top priority.
I just placed an order, when will it ship?
Please allow 24-48 hours for your order to be processed and shipped.
Will I receive a tracking number?
We provide tracking for every order. Tracking will be available once your item has been shipped. You will receive a confirmation email 24-48 hours after placing your order. You can track the status of your order on our website [here] or for more detailed tracking information [here].
Can I cancel my order or edit my shipping address?
Yes, you can, but there is a small 6-hour window of opportunity to cancel or adjust an order before it ships. To request a cancellation, please email support@furryglow.com, including all of your order information such as your order number, full name, and email address. Outside of these conditions, we will not be able to fulfill your request.
For any other questions, please contact us via email or contact form.